Are you a small business owner? Want to refresh your communications skills so you can boost your sales, business and brand? Then join Heidi Alexandra for the Say What? Communication Skills for the Modern Business Owner workshop at the Business Centre during Small Business September Month.
Learn how to:
Communicate your brand in person, online, in writing and over the phone
Use effective messaging
Rewrite any forms, letters, brochures and online content to reflect your brand
Understand your communication style and how to adapt to other people
Practice the seven steps to turning around relationships with challenging staff, suppliers and clients.